Small teams don’t have a time problem. They have a systems problem.
Ten years leading operations and delivery inside small teams. I have watched the same patterns from the inside: tools multiplying, clarity shrinking, work piling up faster than it ships.
Now I fix it with simple systems, practical AI, and the discipline to cut what does not matter.
If any of this sounds familiar, we should talk.
- You have inbound work but no real process behind it.
- Things slip because nobody owns the system.
- You’re using AI but it is disconnected from how the team actually works.
- You’re doing too much manually and it is slowing everything down.
- You’ve added five new tools this year and nothing got simpler.
Six things, done properly.
- 01Turn messy workflows into simple systems
Strip what does not matter, keep what does, and leave you with a clear system the team can run without you.
- 02Stop your team doing work a tool should be doing
Everyday tasks handed off to tools that read, draft, and route. Practical use, not demos. Set up so the team can adjust them without starting from scratch.
- 03Structure delivery so things ship
Work shaped around what moves the next thing forward, not what fills the calendar.
- 04Build internal tools instead of adding SaaS
Small, purpose-built things that solve one problem and get out of the way.
- 05Get decisions out of meetings and into a system
One clear view of where things stand, so decisions move instead of sitting on the agenda for the next call.
- 06Build the small custom things
Landing pages, client portals, simple apps, internal dashboards. Claude Code and Vercel make this fast and cheap in a way it wasn’t two years ago.
Three shapes, depending on where you are.
- Option 011 to 2 weeksDeep diveStarts at £1,500
I look at your tools, workflows, and how work actually moves. You walk away with a short list of what to fix and how to fix it.
Best when you suspect the system is the problem and want a clear read.
- Option 023 to 6 weeksBuild and implementTypically £3k to £8k depending on scope
Hands on. I design and build the systems or internal tools alongside your team. You end with something running, not a slide deck. The system is documented properly so your team can use it and keep it up to date as the work changes.
Best when you know what needs to exist but do not have time to build it.
- Option 03Monthly, asyncOngoing supportFrom £500 per month
Light, periodic work to keep things improving. Close enough to stay useful, far enough to not become another tool to manage.
Best when something is working and you want it to keep getting better.
What this looks like in practice.
3-person team. 40 to 60 inbound emails a week. No system. Everything in the inbox, nothing tracked, replies written from scratch every time.
- Inbox Pipeline live
- Real enquiries pulled out and tracked
- First-pass replies drafted automatically
- A single view of what is moving and what is stuck
Short list, held tightly.
- Keep it simple. If it needs a diagram to explain, it needs cutting down.
- Only add a tool if it replaces two others.
- Ship early. Real feedback beats imagined feedback.
- Write it down so the work survives after I leave and the team is not relying on memory.
Where this comes from.
- Experience
- 10+ years in operations and delivery
- Environments
- Small teams and large orgs, mostly messy
- Based in
- Belfast, working with teams anywhere
- Focus now
- Systems and AI that remove busywork
More on the about page, and the work itself is on build.
Send me a messy problem. I’ll tell you if I can help.
Best fit is small teams, founders, and operators who want fewer tools and more clarity. Tell me what is messy, what you have tried, and where you want to be in a few weeks. If it is not a fit I will say so.